I've been rocking blue and khaki for the last 3.5 years, and 2.5 of those years I have been service desk, so without further ado, you know you work customer service when...
-you've become a master at biting your tongue and speaking to your co-workers through facial expressions.
-you know what supervisor you want to come answer your questions, because they each will say yes at different times.
-you can successfully tell a co-worker what's going on with one return, help a customer on the phone and in line all at the same time.
-you can't stand when a forgotten bag is brought up.
-you will scream if departments don't come up and get their returns right this second.
-policies are meant to be broken. Sure you can return that dvd player you bought a year ago!
-you can do returns in your sleep.
-it's the end of the world when you can't get your drawer to balance.
-you love your coworkers and they've become another dysfunctional family.